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Changes to the ticketing system

posted Apr 7, 2014, 5:07 PM by Grant Brady   [ updated Apr 7, 2014, 5:08 PM ]
Our ticketing system (RT) will no longer send an automatic reply when it receives a new email. Instead, we will send an email when we begin to work on your ticket.
We made this change in order to prevent spam and abuse, as well as to better comply with campus email policy.

If you have any questions, please send an email to support@biocluster.ucr.edu.
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